Job satisfaction has received wide attention as one of the core elements of an organization that\nis successful in achieving its purposes. This study aims to investigate the job satisfaction of\nSultan Qaboos University (SQU) administrative staff by measuring the job satisfaction level of\nnon-academic staff. The study is concerned with the problem of turnover amongst\nadministrative employees in 2014 which was believed to be high by Majlis Al- Shura (Oman\nParliament), this drove the university to create an incentive program through increasing\nsalaries. This is a descriptive quantitative cross sectional applied research where data were\ncollected by using a structured questionnaire consisting of 42 items covering seven domains of\njob satisfaction. The overall response rate (150 completed questionnaire) was 68%, 137 (47.4%\nmales, 52.6% females) were usable. The outcome showed that administrative staffs were\nsatisfied with their job. It also revealed that job satisfaction was affected by staff�s gender,\nwhere males showed higher job satisfaction than females. It also showed that those who have\nshorter experience are more satisfied than those who have longer experience and those who\nhold lower qualifications and lower job levels have higher job satisfaction compared to those\nwho have higher qualifications and job level.
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